Plank is a comprehensive CRM platform that offers a wide range of functionalities to streamline your business operations.
One of its standout features is its Multichannel capability, which allows users to communicate and collaborate
across various channels.
Let’s explore the key components of Plank’s Multichannel functionality:
MULTI CHANNEL
So many ways to communicate
Deliver your documents, bills, messages however you want
Chat
Users can chat to each other, even to those outside their company
Video Rooms
Embedded, no other tools needed to collaborate or to have meetings
Repository
Share files and folders to groups or specific users
Vault
Share credentials or other sensitive files and encrypt them with additional dedicated passwords
SMS
Send sms and track them. Attach big files (a link will be shown) and track when received and open
Plank embeds its own mail server. Access your accounts, share them with users or create temporary accounts
E-Invoice
Stop wasting paper, let your documents be interactive
Mass Mailing
Send out thousand marketing email and track them
Automated VOIP Calls
Inbound and outbound calls embedded in your CRM ? That's for real!
Webhooks
Update other systems using the integrated service that will be triggered by changing events
Ticketing Area
Manage requests from your customers or employees and handle them with a proper workflow.
Smart Bill
Change the way how your invoices can comunicate to your clients
Social Network
In Plank all users can have a social public profile. You can make friends and comunicate with them!
QR Contacts
How we reinvented the business cards
Commissioning
Calculate fees and pay your external agents