Customer Area
The ultimate solution for providing a personalized and efficient customer experience.
Plank’s Customer Area is designed to help you foster customer loyalty, streamline customer’s management, and provide an intuitive interface for your clients.
Let’s take a closer look at its key features:
Fidelization
Monitor your clients and gain valuable insights into their habits, payments, and interests.
With Plank, you can easily track customer behavior and preferences, allowing you to offer targeted and personalized
communications automatically through our platform.
User Creation
Each client can create their unique credentials and access the Plank portal.
Whether you have a small customer base or a vast user network, Plank is a highly scalable platform that adapts to accommodate
users of all sizes and industries.
Loyalty Programs
Want to catch your audience’s attention? We are specialized in developing customized Marketing Programs, designed to supercharge your marketing efforts, as our Customer Referral Program, a game-changer in driving new customer acquisitions. You can offer your clients enticing incentives to refer their friends and colleagues to your company. From generating unique referral links to monitoring the progress and rewards, our intuitive interface puts you in control of your marketing campaigns.
Customer Interface
Plank’s Customer Area offers a user-friendly interface that empowers each client to access their personal area effortlessly.
Here, they can find a comprehensive overview of all contracts associated with their account, view their order and payment history, access invoices, and even recharge their wallet for direct payments through the platform.
Detailed graphs provide a visual representation of their historical data, enabling them to track their progress and make informed decisions. Additionally, customers can easily request assistance and support directly from the platform.
A new level of communication
Business Card Integration
Plank’s Social Network goes beyond traditional networking.
Each user can create their own personalized business card, completed with relevant information and defined roles.
Networking at meetings becomes a breeze as users can effortlessly exchange contact details by simply scanning each other’s QR
codes. Plank automatically saves the contact information, ensuring seamless connections and effortless networking.
Social Network
Customer Area offers an integrated social network. Clients are able to interact with posts and marketing communications your company wants to share. Keep everyone updated on your promotions and innovations. The centralized and user-friendly hub that brings all users together in one place. Experience the power of communication without any constraints. Plank connects your supply chain, fostering a truly integrated and engaged community.
Engaging
Effortlessly publish posts and keep all users updated within
your CRM, whether they are employees or external collaborators.
Our platform ensures that everyone involved in your supply chain is included, enabling seamless communication and collaboration. From sharing updates
to exchanging ideas, Plank engages all actors and enhances overall productivity.
Break Down Barriers
Ready to transcend hierarchical boundaries? Plank’s architecture is built with levels,
hierarchies, parent chains, and different access permissions, but our Social Network feature allows for cross-level
interactions.
Break down barriers and empower users in your network to interact, form connections, and exchange
posts or messages through our chat functionality.
Foster a collaborative environment where innovation thrives and diversity disappears.