THE PLANK PLATFORM
Customer Care 4.0
The Right Instrument
We Care about your Tools
Recall all the customer's information across multiple areas is a key feature for Plank; let them be interactive is a key point for providing a truly immersive experience.
Performance & Analysis
Our platform provides real-time tracking of key metrics, allowing you to make informed decisions swiftly. Dive deep into detailed reports and gain valuable insights to optimize operations and drive success.
Unlock boundless possibilities in customer engagement. Our platform ensures not only satisfied clients but also reaching unprecedented numbers. We're committed to assisting them through a myriad of communication channels, ensuring their needs are met promptly and comprehensively.
Plank is a comprehensive CRM platform that offers a wide range of ways to communicate and interact with your customers.
Be able to send bills, payment reminders, news and solve their problem.
Let’s explore the key components of Plank’s Communication:
So many ways to communicate
Deliver your documents, bills, messages to your customers however you want
Integrated with Plank, contact your customers in the most effective way possible
Embedded, no other tools needed to collaborate or to have meetings
Send sms and track them. Attach big files (a link will be shown) and track when received and open
Plank embeds its own mail server. Access your accounts, share them with users or create temporary accounts
Send out thousand marketing email or bills and track them
Automated VOIP Calls
Inbound and outbound calls embedded in your CRM ? That's for real!
Manage requests from your customers or employees and handle them with a proper workflow.
Change the way how your invoices can comunicate to your clients
In Plank all your customers can see and interact with your marketing posts